sg7 Privacy Policy

sg7 ("we," "us," or "our") operates the online gaming platform accessible at sg7.app, serving registered players across the Philippines. We are committed to protecting the privacy and personal data of every individual who interacts with our platform — whether you are a registered player, a prospective member browsing our site, or a visitor accessing our content.

This Privacy Policy sets out in clear, plain language how sg7 collects, uses, stores, shares, and protects your personal data. It also explains the rights you have in relation to your personal data and how you can exercise those rights. This policy is written in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy should be read alongside sg7's Terms & Conditions and Responsible Gaming Policy, both of which are available on the sg7 platform. By registering an sg7 account or continuing to use the sg7 platform after this policy has been updated, you confirm your acceptance of the practices described herein.

sg7 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third-party service providers where necessary for compliance and operational purposes. Below is a detailed breakdown of the categories of personal data we collect.

sg7 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming disclosures you voluntarily provide), or biometric data, except where explicitly required by applicable law or regulatory obligation.

sg7 uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which sg7 processes your personal data are as follows:

• Account Management: To create, verify, maintain, and manage your sg7 player account, including processing your registration, authenticating your identity at login, and managing your account settings and preferences.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions through your chosen payment method (GCash, PayMaya, BPI, BDO, or Metrobank), and to maintain accurate records of all financial activity on your account.
• Regulatory Compliance: To fulfill sg7's obligations under applicable Philippine law, including Know Your Customer (KYC) verification, anti-money laundering (AML) checks, and reporting obligations to relevant regulatory authorities.
• Platform Delivery: To provide you with access to sg7's full range of games, features, and services, and to ensure the platform operates correctly on your device and connection.
• Customer Support: To respond to your inquiries, resolve disputes, investigate complaints, and provide assistance with account-related issues through our 24/7 support channels.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behavior, to enforce responsible gaming tools you have activated (such as deposit limits or self-exclusion), and to fulfill our duty of care obligations to players.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct as defined in sg7's Terms & Conditions.
• Platform Improvement: To analyze usage patterns, game performance, and player behavior in aggregate to improve the sg7 platform, optimize game offerings, and enhance the overall user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have explicitly opted in to receive such communications. You may opt out at any time.

Under the Data Privacy Act of 2012 (RA 10173), sg7 is required to have a lawful basis for processing your personal data. The legal bases on which sg7 relies are as follows:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary for sg7 to fulfill its contractual obligations to you as a registered player — including account creation, transaction processing, and game delivery.
• Legal Obligation: Processing your data for KYC verification, AML compliance, and regulatory reporting is required by applicable Philippine law and cannot be waived.
• Legitimate Interests: Processing your technical and usage data for fraud prevention, platform security, and service improvement is based on sg7's legitimate interest in operating a safe, fair, and functional gaming platform. These interests do not override your fundamental privacy rights.
• Consent: Processing your data for marketing communications and non-essential cookies is based on your explicit, freely given consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

sg7 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
• Game Providers: Third-party game studios and live casino operators whose games are available on the sg7 platform may receive limited technical data (such as session tokens and game round identifiers) necessary to deliver their games. They do not receive your full identity or financial data.
• KYC and Compliance Providers: sg7 uses trusted third-party identity verification and AML screening services to fulfill its regulatory obligations. These providers process your identity data under strict confidentiality agreements.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, analytics, and customer support platform providers may process your data as part of delivering the technical infrastructure that powers sg7. All such providers are contractually bound to process your data only on sg7's instructions.
• Regulatory and Law Enforcement Authorities: sg7 may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive.

sg7 does not transfer your personal data outside the Philippines except where strictly necessary for the operation of the platform and where appropriate safeguards are in place to ensure an equivalent level of data protection.

sg7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the sg7 platform. Cookies do not contain executable code and cannot access other data on your device.

sg7 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the sg7 platform to function. They enable core features such as session authentication, account security, and navigation. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not need to re-enter them on each visit.
• Analytics Cookies: These cookies collect anonymized data about how players use the sg7 platform, including which pages are visited most frequently and how players navigate between features. This data helps sg7 improve the platform experience. These cookies are only placed with your consent.
• Security Cookies: These cookies support sg7's fraud detection and account security systems by helping identify unusual login patterns or suspicious activity on your account.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the sg7 platform. For analytics and functional cookies, you may withdraw your consent at any time by contacting sg7 support.

sg7 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

When your personal data is no longer required for any of the above purposes, sg7 will securely delete or anonymize it in accordance with our internal data disposal procedures. Anonymized data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.

sg7 takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the sg7 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using sg7.
• Encrypted Data Storage: Sensitive personal and financial data stored on sg7's servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within sg7's systems is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: sg7 supports two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorized login attempts.
• Regular Security Audits: sg7's platform and infrastructure undergo regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: sg7 maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, sg7 will notify affected players and relevant authorities in accordance with applicable law.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by sg7. To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 13.

sg7 will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case sg7 will notify you of the extension and the reason for it. sg7 reserves the right to verify your identity before processing any data rights request.

If you are not satisfied with sg7's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The sg7 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. sg7 does not knowingly collect personal data from any person under the age of 21.

If sg7 becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation during registration or any other means — sg7 will immediately suspend the associated account, delete all personal data collected from that individual, and void any transactions or balances associated with the account.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the sg7 platform or provided personal data to sg7, please contact our support team immediately at the details provided in Section 13. We will investigate and take appropriate action without delay.

The sg7 platform integrates with a number of third-party services to deliver its full range of features. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game providers, identity verification services, and platform analytics tools. Each of these third-party providers operates under its own privacy policy and data protection practices.

sg7 carefully selects its third-party service providers and requires them to implement appropriate data protection measures as a condition of their engagement. However, sg7 is not responsible for the privacy practices of third-party providers beyond the scope of their contractual obligations to sg7.

The sg7 platform does not contain links to external third-party websites. All content and features accessible through sg7.app are operated by or on behalf of sg7. If you navigate away from the sg7 platform to a third-party site (for example, your bank's online portal to complete a deposit), that site's own privacy policy will apply to any data you provide there.

sg7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services available on the platform. When material changes are made to this Privacy Policy, sg7 will notify registered players via the email address associated with their account and/or via a prominent notice on the sg7 platform.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how sg7 protects your personal data.

Your continued use of the sg7 platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should cease using the sg7 platform and may request the closure of your account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sg7 handles your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

If you are not satisfied with sg7's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.

For matters related to responsible gaming, account self-exclusion, or player protection tools, please visit our Responsible Gaming page. For general platform information, visit our About Us page.