Player Protection · sg7 Philippines
Gaming at sg7 should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. We take our duty of care seriously, and we have built a full set of tools and resources to help every Filipino player stay in control of their gaming habits.
Our Commitment
Responsible gaming is not just a policy at sg7 — it is built into the platform from the ground up. Here is what we do every day to protect our Filipino players.
Every sg7 registration goes through a mandatory identity verification process. Players must be 21 years old or above — no exceptions. We cross-check government-issued IDs to ensure compliance with Philippine gaming regulations.
sg7 gives you full control over your gaming budget. Set daily, weekly, or monthly deposit limits directly from your account dashboard. Once set, limits can only be increased after a mandatory cooling-off period.
If you feel you need a break, sg7's self-exclusion tool lets you suspend your account for a set period — from 30 days up to permanent exclusion. During exclusion, you cannot access your account or receive any promotional communications.
Long gaming sessions can blur your sense of time. sg7 sends automatic session reminders at intervals you choose — 30 minutes, 1 hour, or 2 hours — so you always stay aware of how long you have been playing.
sg7's reality check feature displays a summary of your session — time played, total wagered, and net result — at regular intervals. This keeps your gaming grounded in facts, not feelings, helping you make informed decisions.
Our player support team is available around the clock via live chat. Whether you are in Manila, Cebu, Davao, or Quezon City, help is always just a message away — including guidance on activating any responsible gaming tool.
Player Protection Tools
sg7 believes that every player deserves the tools to manage their gaming responsibly. The following features are available to all registered sg7 players at no cost, accessible directly from your account settings at any time.
How to activate: Log in to your sg7 account, go to Account Settings, and select the Responsible Gaming tab. All tools below can be activated instantly. Some changes — like increasing a deposit limit — require a 24-hour cooling-off period before taking effect.
Need immediate help? If you are concerned about your gaming right now, contact our support team via live chat. Our trained agents can activate a temporary account suspension on your behalf within minutes.
Set a maximum amount you can deposit into your sg7 account per day, week, or month. This is the most effective way to keep your gaming spend within your personal budget. Limits apply immediately when reduced, and require a 24-hour wait when increased — giving you time to reconsider.
Define the maximum amount you are comfortable losing in a given period. Once your loss limit is reached, sg7 will automatically prevent further wagering until the limit period resets. This tool is especially useful for players who want a hard financial boundary on their gaming activity.
Cap the total amount you can wager per session, day, or week — regardless of wins or losses. Wager limits give you granular control over your betting activity and help prevent impulsive high-stakes play during a single session.
Set a maximum session duration after which sg7 will automatically log you out. You can choose from preset durations or set a custom limit. Combined with session reminders, this tool helps you maintain a healthy balance between gaming and other activities.
Take a short break from sg7 without committing to a full self-exclusion. Cooling-off periods range from 24 hours to 6 weeks. During this time, your account is suspended and you will not receive any promotional messages from sg7.
For players who need a longer break, sg7 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed. Permanent exclusion is irreversible. We take this commitment seriously.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the early warning signs is the first step toward getting help. If any of the following sound familiar, it may be time to use sg7's responsible gaming tools or seek professional support.
Spending more money on gaming than you originally planned or can afford to lose
Chasing losses — continuing to play in an attempt to win back money you have already lost
Lying to family members or friends about how much time or money you spend on gaming
Neglecting work, school, family responsibilities, or personal health because of gaming
Feeling restless, irritable, or anxious when you are not able to play
Borrowing money — from friends, family, or through loans — specifically to fund gaming
Using gaming as a way to escape stress, depression, anxiety, or personal problems
Repeatedly trying to cut back on gaming but finding yourself unable to follow through
Spending increasing amounts of time thinking about gaming, planning your next session, or reliving past wins
Continuing to gamble even after experiencing significant financial, relationship, or work-related consequences
Feeling a need to bet larger and larger amounts to get the same level of excitement
Withdrawing from social activities, hobbies, or relationships that were previously important to you
If you recognize these signs in yourself or someone you know: Please reach out to sg7 support immediately to activate self-exclusion or a cooling-off period. You can also contact a professional counseling service. You are not alone, and help is available.
Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use sg7's responsible gaming tools or speak with a professional counselor.
Have you ever spent more money on gaming than you planned to in a single session?
Have you ever borrowed money or sold personal belongings to fund your gaming?
Do you find yourself thinking about gaming frequently, even when you are doing other things?
Have you tried to cut back on gaming but found it difficult or impossible to do so?
Has gaming ever caused problems with your family, friends, work, or finances?
Do you feel the need to keep your gaming activity secret from people close to you?
Have you ever continued playing to try to win back money you had already lost?
Do you use gaming as a way to cope with stress, loneliness, or negative emotions?
Two or more "yes" answers? This does not mean you have a gambling problem — but it is a signal worth taking seriously. We encourage you to activate sg7's self-exclusion or cooling-off tools, and consider speaking with a professional. Reaching out is a sign of strength, not weakness.
Age Policy
In the Philippines, the legal age for casino-style gambling is 21 years old. sg7 strictly enforces this requirement across all registration and verification processes. No player under the age of 21 may open an account, make a deposit, or participate in any game on the sg7 platform.
During registration, all players are required to submit a valid government-issued ID — such as a Philippine passport, driver's license, SSS ID, or PhilHealth ID — to confirm their identity and age. Accounts that cannot be verified as belonging to a player aged 21 or above will be suspended immediately, and any funds deposited will be returned.
sg7 also encourages parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms. If you believe a minor has accessed sg7, please contact our support team immediately.
Zero tolerance policy: Any player found to have misrepresented their age during registration will have their account permanently closed, all winnings forfeited, and the matter may be referred to the appropriate Philippine authorities.
Regulatory Framework
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing gaming operations in the Philippines. PAGCOR has established responsible gaming guidelines that all licensed operators are required to follow, including mandatory player protection tools, age verification requirements, and self-exclusion programs.
PAGCOR operates a national responsible gaming program that includes player education, problem gambling awareness campaigns, and a self-exclusion registry. Filipino players who wish to self-exclude from all PAGCOR-regulated gaming establishments — not just sg7 — can register with PAGCOR's national self-exclusion program.
sg7 supports and cooperates fully with PAGCOR's responsible gaming initiatives. Players who have registered with PAGCOR's national self-exclusion program are not permitted to hold an active sg7 account.
For more information about PAGCOR's responsible gaming resources, visit the official PAGCOR website or contact PAGCOR directly through their official channels.
Healthy Habits
The vast majority of sg7 players enjoy gaming as a fun, recreational activity. Here are some practical tips to help keep it that way — whether you are playing from Manila, Makati, Cebu, or anywhere else in the Philippines.
Decide how much you are comfortable spending before you open a single game. Treat it like an entertainment budget — the same way you would budget for a night out or a movie. Once it is gone, stop. Never chase losses with money you cannot afford to lose.
Decide how long you will play before you start. Use sg7's session time limit feature to enforce this automatically. Taking regular breaks — even just 10 minutes every hour — helps you stay mentally fresh and make better decisions.
Think of gaming as entertainment, not a source of income. The house always has a mathematical edge over time — that is how games work. Enjoy the experience, celebrate wins as a bonus, and accept losses as the cost of entertainment.
Fatigue and emotional stress impair judgment and can lead to impulsive decisions. If you have had a rough day at work or are feeling anxious, it is better to skip gaming entirely. Play when you are relaxed and in a positive headspace.
Gaming should be one of many leisure activities in your life — not the only one. Make sure you are maintaining your relationships, hobbies, physical health, and social life alongside your gaming. A balanced lifestyle is the best protection against problem gambling.
If gaming is starting to feel less like fun and more like a compulsion, talk to someone you trust — a friend, family member, or professional counselor. Opening up is often the hardest step, but it is also the most important one. sg7 support is also here to listen.
sg7 is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Use our responsible gaming tools, stay within your limits, and remember — gaming is always more fun when it stays fun.
Must be 21 or older to register. If gaming stops being fun, use our self-exclusion tools or contact support. sg7 cares about your wellbeing.